DELIVERY

HOW MUCH DOES SHIPPING COST?

Shipping starts from £3.50 and is posted through Royal Mail. Royal Mail aim to deliver your parcel within two to three working days however in some instances or busy periods, this may take longer.

CAN I COLLECT MY PARCEL?

If you live local to the DH4 area of the UK, yes, you can collect your parcel. There is an option in the drop down menu of the shop to do this. Please only click this if you are local and are able to collect. You will then receive an email notification advising on when is best to collect your parcel.

CAN I RETURN MY PARCEL?

You can return your parcel to us if your order is damaged, faulty, or if you just no longer require it. If your order is damaged or faulty, please see below for terms and conditions. If you no longer want your items, you will be liable to pay for return postage and to ensure the goods are returned in the good condition they were sent. 
If you are unhappy with your order, or it is damaged or faulty, please get in contact with us within 14 days of receiving your order. 
If you have received an order that is damaged or faulty, we may ask for proof of purchase alongside images to inspect the issue. Following an inspection, we will work with you to discuss whether a full refund, a return, and/or a replacement is desirable.

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